Privacy Policy

1. Introduction

Welcome to the website of HOPTOSS LLC, a computer systems design and integration company headquartered at 2233 N 2600 W, Lehi - 84048-5742, United States (US). This Privacy Policy describes how we collect, use, store, and protect information when you visit this website, request our services, or otherwise interact with our organization.

The services described on this website are developed and operated by our development team under the direction of the lead developer HopToss, and this policy applies equally to all of those services. Please take the time to read this document carefully, because it explains important decisions about your information and about the choices available to you.

By using this website or engaging our services, you acknowledge that you have read and understood the practices described in this Privacy Policy. If you do not agree with any part of this policy, we ask that you discontinue use of this website and do not provide us with personal information. We are committed to handling your information with care, transparency, and respect.

2. Scope of This Privacy Policy

This Privacy Policy covers all personal information we process in connection with this website and with the computer systems design services we provide. It applies to information we collect from visitors, from prospective clients, from current clients, from employees and contractors of our clients, and from anyone else who communicates with us through the channels listed on this website.

The policy also applies to information we receive from third parties who lawfully share data with us in the course of providing services. It does not apply to information handled by third parties under their own privacy policies, even when those services are reachable through links on this website.

Where we provide services on behalf of a business client, that client acts as the controller of the information involved, and our role is that of a processor following the instructions of the client. When you contact us directly, we act as the controller of the information you provide. This distinction matters because it determines which privacy rights apply to you and how you can exercise them.

3. Information We Collect

We collect only the categories of information that are reasonably necessary to operate our business and to provide the services you request. The categories we collect are described below.

Contact information includes your name, email address, telephone number, physical address, and the name of the company you represent. We need this information to respond to your inquiries and to prepare the proposals and agreements that govern our work together.

Technical information includes browser type, device type, operating system, internet protocol address, the pages you visit on this website, the time and date of your visit, and the website that referred you to us. We use this information to keep the website secure and to understand how visitors use our content.

Engagement information includes the details you share with us in project discussions, including system requirements, business processes, technical configurations, and any files you send us for evaluation. Payment information includes billing details we need to invoice you for services, though we do not store complete payment card data on our own systems. Communications information includes the content of messages you send us, call records, and records of our correspondence.

4. How We Collect Information

We collect information in three main ways, and we are transparent about each of them. First, you provide information directly when you fill out a contact form, send us an email, call us on the telephone, attend a meeting, or share documents with our team. Information you provide directly is the most accurate and the most under your control.

Second, we collect information automatically when you browse this website, using the server logs and the cookies and similar technologies described later in this policy. This automatic collection is limited to what we need to operate the website safely and to understand its performance.

Third, we may receive information from third parties, including business directories, professional networks, trade associations, and public records, where you have made that information available or where we have a lawful basis to use it. We do not buy personal information from data brokers, and we do not practice harvesting contact details from sources you have not authorized.

5. Use of Information

We use the information we collect for a range of legitimate business purposes that directly serve you and our clients. We use contact information to respond to your inquiries, to schedule meetings, to prepare proposals, and to keep you informed about the progress of your project from first conversation to final delivery.

We use technical information to operate, secure, and improve this website, to diagnose problems, and to understand how visitors use our content so that we can make the site more useful. We use engagement information to design, build, and operate the computer systems you ask us to deliver, and to provide the engineering and support services described on this website.

We use payment information to bill you accurately and to maintain our financial records in line with accounting and tax requirements. We use communications information to manage our relationship with you and to resolve any questions or disputes that arise. We also use information to meet our legal and regulatory obligations, to enforce our agreements, and to protect the rights and safety of our staff, our clients, and the public.

6. Legal Bases for Processing

We process personal information on a lawful basis in every case, and we can explain the basis for any particular use of your information on request. Most of our processing is based on contract, because we need your information to prepare, deliver, and invoice for the services you have requested.

We also rely on legitimate interest for processing that is reasonably necessary to run our business, such as maintaining the security of our website, responding to inquiries, improving our services, and protecting against fraud. Where we are required to hold information for legal or regulatory reasons, we rely on compliance with a legal obligation.

Where none of these bases applies, and where the law requires it, we will ask for your consent before we process your information for a particular purpose, and we will make it easy for you to withdraw that consent at any time. Consent you give can always be taken back, and withdrawing it will not affect the lawfulness of processing that already happened.

7. Sharing and Disclosure

We do not sell, rent, or trade personal information to anyone, and we never have. We share personal information only in limited circumstances that serve our legitimate operations and that protect your interests.

We share information with service providers who help us operate this website, host our systems, process payments, manage our communications, or provide professional advice. We require those providers to protect your information and to use it only for the purposes we specify, under written agreements that bind them to the same standards we follow.

We share information with our subcontractors and partners when they are directly involved in delivering a project you have approved, and we disclose information when the law requires it, such as in response to a valid court order, a subpoena, or a request from a regulator with proper authority. We may disclose information when we believe in good faith that it is necessary to protect the rights, property, or safety of our organization, our clients, or the public. In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to confidentiality obligations.

8. Cookies and Tracking Technologies

This website uses cookies and similar technologies to function correctly and to help us understand how visitors use our content. Cookies are small text files stored on your device by your browser, and they are a standard part of how modern websites operate.

We use strictly necessary cookies that keep the website working, functional cookies that remember your preferences, and analytics cookies that help us measure traffic and improve the site. We do not use cookies for advertising purposes, and we do not allow third-party advertising networks to place tracking cookies on this website.

You can control cookies through your browser settings, and you can delete cookies that are already stored on your device. Please note that disabling certain cookies may affect how the website displays and functions. The information we gather through analytics is aggregated whenever possible, so that individual visitors cannot be identified from the statistics we review.

9. Retention of Information

We keep personal information only as long as we have a genuine need for it, and we review our retention schedules regularly to make sure we are not holding information longer than necessary. The length of time we keep information depends on the category of information and the purpose for which it was collected.

Contact and communications information is retained for the period of our active relationship with you and for a reasonable period afterward, so that we can respond to follow-up questions and honor our service commitments. Project and engagement information is retained for as long as our agreements with you require, and then archived or deleted according to our records schedule.

Financial records are retained for the periods required by tax and accounting law. Technical and analytics information is retained for shorter periods and is typically aggregated before long-term storage. When we no longer need information, we delete it securely or render it anonymous so that it can no longer be connected to you.

10. Data Security

We apply reasonable technical, administrative, and physical safeguards to protect personal information from unauthorized access, loss, misuse, or alteration. Security is not a feature we add at the end of a project; it is a discipline we practice every day across our systems and our teams.

Our systems are protected by access controls, authentication requirements, and security monitoring. Our engineering team follows secure configuration practices, keeps software current, and tests our environments for known vulnerabilities. We restrict access to personal information to the staff and contractors who need it to perform their duties, and we require them to keep that information confidential.

We use encryption where appropriate, both when information is in transit and when it is at rest. No method of electronic storage is completely secure, and we cannot guarantee absolute security, but we are committed to responding promptly and transparently if a security incident affects your information. If you believe your information may have been compromised, please contact us immediately using the details at the end of this policy.

11. Your Rights and Choices

Depending on where you live, you may have rights over the personal information we hold about you, and we will honor those rights without discrimination. You may have the right to request access to your information, to ask for a copy of it, to request correction of inaccurate information, and to request deletion of information we no longer need.

You may have the right to restrict or object to certain processing, and in some cases you may have the right to receive your information in a portable, machine-readable format so that you can move it to another service provider. Where we process information on the basis of consent, you may withdraw that consent at any time without affecting the lawfulness of processing that happened before your withdrawal.

To exercise any of these rights, contact us at the email address listed at the end of this policy. We will respond to verified requests within the timeframe required by law. We may ask you to verify your identity before we act, and we will not deny you services or charge you differently for exercising your privacy rights.

12. Privacy for Children

This website and the services we provide are intended for businesses and professional users, and they are not directed to children under the age of thirteen. We do not knowingly collect personal information from children, and we have designed our services around the needs of adult professionals working on behalf of their organizations.

If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us and we will take reasonable steps to remove that information from our systems and to discontinue any related processing. If we become aware that we hold personal information of a child in violation of this policy, we will delete it without undue delay and review the circumstances to prevent a recurrence.

We encourage parents and guardians to stay involved in the online activities of young people and to review the privacy practices of any website their children use. Protecting the information of young people is a responsibility we take seriously.

13. International Data Transfers

Information we collect may be stored and processed in the United States, where our headquarters and our primary systems are located. If you are located outside the United States, your information may be transferred to the United States, and by using this website or engaging our services you acknowledge that your information may be processed in the United States.

When we transfer information across borders, we take steps to apply appropriate safeguards, including standard contractual clauses where required by law. We review the destinations of our data transfers and the protections available at each location, and we update our practices as the legal landscape evolves.

We aim to ensure that your information enjoys a consistent level of protection no matter where it is processed. If you would like more information about the safeguards applied to a specific transfer of your information, you may contact us and we will provide details about the mechanisms we use.

14. Third-Party Services and Links

This website may include links to third-party websites, tools, or services that are operated by organizations outside our control. This Privacy Policy applies only to information we collect, and it does not apply to the practices of those third parties.

When you follow a link to a third-party service, we encourage you to review that service privacy policy and to make your own decisions about the information you share. We are not responsible for the content, the privacy practices, or the data-handling behavior of any third-party website.

We also use certain third-party tools to operate this website, such as hosting services and analytics providers. Those providers process information on our behalf under contractual terms that require them to protect the information and to follow our instructions. We choose our providers carefully and review them on a regular basis.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, our technology, or the law. We will never weaken the protection of your personal information without telling you clearly and in advance.

When we make a significant change, we will revise the effective date at the top of this policy and, where appropriate, we will provide a notice on this website so that you have a chance to review the updated terms before they take effect. We encourage you to revisit this page periodically so that you stay informed about how we handle personal information.

Continued use of this website or our services after a change takes effect constitutes your acceptance of the updated policy. If a change requires your consent under applicable law, we will seek that consent before the change applies to you.

16. Contact Information

If you have questions, comments, or requests concerning this Privacy Policy or the way we handle personal information, please contact us using the details below. We value your trust, and we take every privacy question seriously.

You may write to us at our registered address: HOPTOSS LLC, 2233 N 2600 W, Lehi - 84048-5742, United States (US). You may email us at page@hoptoss.lat. You may call us at +18313889568.

We aim to respond to all privacy inquiries within five business days, and we will do our best to resolve your concern quickly and fairly. If you are not satisfied with our response, and where applicable law provides for it, you have the right to lodge a complaint with the data protection authority in the country where you live or work.